Shipping policy

ORDER PROCESSING:

Please allow 1-3 business days to process your order. Expect an email to let you know your order is on the way!

Pick-up (Yonge-Sheppard Centre)

An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 30 km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

There is a fee of $5 for all local deliveries under $50, and free for all orders over $50.

Local deliveries occur every Sunday. If you request an urgent delivery, please contact us. Additional charges may apply.

FLAT RATE SHIPPING 

Orders are generally shipped within 2-8 business days  Flat rate shipping fee of $10.00 applies to orders shipping throughout Canada. We do not ship internationally at this time. 

 

 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please contact us as soon as possible at  with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us.